Your Site Is Hacked. We Fix That.
Emergency Malware Removal for Durham Businesses That Can't Afford to Stay Down
Your website was hacked. Maybe it’s redirecting to spam. Maybe Google flagged it with a big red warning. Maybe your hosting company shut it down entirely. Whatever happened, your business is losing customers and credibility every hour it stays compromised. We fix it, lock it down, and make sure it doesn’t happen again.
Your Website Has Been Compromised. And Every Hour Costs You.
You found out the worst way. Maybe a customer told you. Maybe Google sent a warning. Maybe your site started doing things it shouldn’t. A hacked website doesn’t just look bad. It actively damages your business. Visitors see security warnings and leave. Google drops your rankings. Your hosting company locks your account. And the longer it stays compromised, the harder it is to recover.
Google Flagged Your Site
A big red 'This site may be hacked' warning appears when someone tries to visit your website. Every potential customer sees it. Your traffic drops to zero and your credibility takes a hit that lasts long after the warning is removed.
Visitors Are Being Redirected
Your website sends visitors to spam pages, pharmaceutical ads, or worse. You don't see it because the redirect is designed to hide from site owners. But your customers see it. And they're not coming back.
Your Hosting Company Shut You Down
Your hosting provider suspended your account because malware on your site was affecting their servers. Your website is completely offline. Your email might be down too. And the hosting company's support team isn't fixing the hack for you.
We've Cleaned Up Hacks That Would Make Your IT Person Cry
In 28 years of building and managing websites, we’ve seen every type of hack, infection, and compromise imaginable. Backdoor scripts, database injections, file-level malware, spam injections, and redirect chains buried three folders deep. We don’t just remove the visible symptoms. We find the root cause, clean every infected file, patch the vulnerability that let it happen, and harden your site so it doesn’t happen again.
28+
Years of Experience
100%
Founder-Led
0
Agency Runaround
From Hacked to Hardened
01
Emergency Assessment
We assess the damage immediately. What type of malware, how it got in, how far it spread, and what needs to happen to get your site clean and back online. You'll know the full scope within hours, not days.
02
Complete Malware Removal
We remove every trace of malware from your files, database, and server. Every backdoor closed. Every infected file cleaned or replaced. Every suspicious user account removed. We don't stop until a full scan comes back completely clean.
03
Security Hardening and Monitoring
After cleanup, we patch the vulnerability that allowed the hack, update all software, change all passwords, configure security monitoring, and submit your site for Google review to remove any warnings. You get a hardened site and documentation of everything we did.
What You Get
Complete Cleanup and a Site That's Harder to Hack
Full Malware Scan and Removal
Every file on your server scanned. Every database table checked. Every piece of malicious code identified and removed. We don't use automated-only scanners. We manually verify the cleanup to catch what automated tools miss.
Backdoor Detection and Closure
Hackers leave backdoors so they can get back in after you clean up. We find every hidden access point, every suspicious file, and every unauthorized user account. They get closed. Permanently.
Database Cleanup
Malware often injects spam links, redirect scripts, and malicious code directly into your database. We clean every table, remove injected content, and verify data integrity so your pages display correctly again.
WordPress Core and Plugin Updates
Outdated software is how most hacks happen. We update WordPress core, your theme, and every plugin to their latest secure versions. If a plugin was the entry point, we either patch it or recommend a secure alternative.
Password Reset and Access Audit
All admin passwords reset. All user accounts audited. Suspicious accounts removed. If the hackers had your credentials, they don't anymore. We also check for unauthorized FTP and database access.
Google Blacklist Removal Request
If Google flagged your site with a security warning, we submit a review request to have the warning removed after cleanup. Most reviews complete within 24 to 72 hours. Your site gets its reputation back.
Security Hardening
Firewall configuration, file permission lockdown, login protection, and security monitoring setup. Your site comes back online harder to hack than it was before the breach.
Post-Cleanup Documentation
A report detailing what happened, how it happened, what we fixed, and what security measures are now in place. You'll understand exactly what went wrong and why it won't happen again.
One-time emergency service
Emergency Malware Removal
$747
Flat rate covers assessment, complete malware removal, security hardening, and Google blacklist removal request. Most sites are cleaned and back online within 24 to 48 hours. Want to make sure this never happens again? Our Website Health Plan Home Run tier includes a hack-free guarantee. If your site gets compromised while on the plan, we clean it up at no cost. Need ongoing support after this service? Ask about our Website Health Plan and save up to 20% on all future hourly work.
Every Hour Your Site Stays Hacked, the Damage Gets Worse
Google is indexing your hacked pages right now. Your customers are seeing security warnings right now. Your email deliverability might be tanking right now because your domain reputation is being damaged. The hack doesn’t pause while you figure out what to do. It spreads. It deepens. It gets more expensive to fix. A hack that takes 4 hours to clean today takes 12 hours to clean next week because the malware has had time to replicate and embed itself deeper.
Imagine Your Site Clean, Secure, and Back to Making You Money
Your Site Is Clean and Online
No more redirects. No more warnings. No more spam. Your website looks and works exactly the way it should. Customers visit and see your business, not a hacker’s mess.
Google Removes the Warning
The security flag is gone. Your search rankings start recovering. Traffic comes back. The scarlet letter disappears and your online reputation begins to heal.
You Sleep Better Knowing It's Locked Down
Your site comes back online with security hardening that didn’t exist before the hack. Updated software, locked-down permissions, active monitoring. It’s not just cleaned up. It’s stronger than it was before.
Common Questions
Your Site Is Hacked. Here's What You Need to Know.
How quickly can you fix my hacked site?
We treat hacked sites as emergencies because every hour costs you trust and traffic. Most sites are cleaned and secured within 24 to 72 hours of getting access, and we start immediately.
How much does malware removal cost?
$747 flat rate. That covers the assessment, complete malware removal, security hardening, and the Google blacklist removal request. One price, no surprises stacked on top of an already bad day.
How did my site get hacked?
Usually an outdated plugin, theme, or WordPress core, or a weak password. Attacks are automated and constant, scanning for known holes. It’s rarely personal and almost always preventable, which is the silver lining: once we know the door they used, we lock it.
Will I lose any data or content?
Our goal is full recovery of your content, and in most cases everything is preserved. We work from your files and available backups, remove only what’s infected, and tell you honestly if anything can’t be saved before we proceed.
Can you prevent this from happening again?
Yes, and prevention is the whole second half of the job. Security hardening is included in the cleanup, and our Website Health Plan keeps it that way with updates, monitoring, and daily backups. Sites on the plan are how this becomes a story you tell once.
What if my hosting company suspended my account?
We work with your host directly. Account suspensions lift once the host verifies the site is clean, and we provide the cleanup documentation they want to see. You don’t have to translate between us and them.
Do I need to rebuild my entire site?
Almost never. A hacked site feels ruined, but the infection is usually contained to files we can clean or replace. If damage is truly severe we’ll tell you straight, with real numbers, before any rebuild conversation happens.
What's the hack-free guarantee?
It’s the promise attached to our Website Health Plan‘s Home Run tier: if a site under our care gets hacked, we repair or rebuild it at no cost. After a cleanup, moving onto the plan is how you make this the last time we meet like this.
Ready When You Are
Your Site Is Hacked. Let's Fix It Today.
Every hour matters. Call us at 984-484-8994 or book a discovery call right now. We’ll assess the damage, give you a clear timeline, and get your business back online. The sooner we start, the less damage to undo.
★★★★★
“Working with Jeremy at Bull City Web Design is a real pleasure. Lots of hand holding. Hard to find people these days who genuinely care about the growth of your business, but this guy clearly does.”
Kaylan Oakley
Durham, NC