Sleep Better Knowing Your Website Is Handled
Website Maintenance Plans for Durham Businesses That Can't Afford Downtime
Your website needs care after launch day. Updates, security patches, backups, and someone who actually answers when something breaks. Our Website Health Plan handles all of it so you can stop worrying about your website and start forgetting it exists. In the best way.
Your Website Launched. Now Who's Keeping It Alive?
Most Durham business owners launch a beautiful new website, celebrate for a day, and then slowly watch it fall apart. Plugins go out of date. Security patches get skipped. The backup system that was ‘set up during launch’ hasn’t actually run in six months. And when something breaks, there’s nobody to call.
Outdated Software Is a Security Risk
Every WordPress plugin that goes un-updated is an open door for hackers. It's not a matter of if your site gets targeted. It's a matter of when. And 'we'll update it next week' is how most sites get compromised.
No Backups Means No Safety Net
If your site crashes tomorrow, can you restore it? If the answer is 'I think so' or 'my hosting company probably handles that,' you don't have a real backup. You have hope. Hope is not a backup strategy.
Nobody's Watching the Store
Your site went down last Tuesday at 3pm. You didn't find out until a customer mentioned it on Thursday. That's two days of lost traffic, lost leads, and lost credibility that nobody caught.
We Keep Your Website Running So You Never Have to Think About It
We’ve managed websites for businesses across Durham and the Triangle since 1997. We know what breaks, when it breaks, and how to prevent it from breaking in the first place. Our Website Health Plan includes hosting, updates, security, backups, email support, and a real human who answers when you need help. Not a ticket queue. Not a chatbot. Jeremy.
28+
Years of Experience
100%
Founder-Led
0
Agency Runaround
Getting Started Takes Five Minutes
01
Pick Your Plan
Single for essential maintenance. Double for active support and content updates. Home Run for full white-glove treatment with strategy calls and priority access. Choose the level that fits your business and your budget.
02
We Onboard Your Site
We migrate your hosting, set up automated backups, configure security monitoring, and connect uptime alerts. Double and Home Run clients also get Auto-updating legal pages, accessibility monitoring, CRM, email marketing platform, and dedicated transactional email service configured during onboarding.
03
Forget Your Website Exists (In a Good Way)
Updates happen. Backups run. Security scans complete. And when you need something changed, updated, or fixed, you send one email and it's handled. That's it. That's the plan.
What Every Plan Includes
Hosting, Security, Updates, and a Real Human Who Answers the Phone
Managed WordPress Hosting
Fast, reliable hosting with daily backups, SSL management, and uptime monitoring included at every tier. Home Run sites run on our private VPS server, and Single or Double sites can upgrade to it for $47/mo. Your site stays online and your data stays safe.
WordPress Core, Theme, and Plugin Updates
We keep everything updated on a regular schedule so your site stays secure, compatible, and running smoothly. No outdated plugins. No expired themes. No open doors for hackers.
Security Monitoring and Malware Scanning
Continuous scanning catches threats before they become problems. If something suspicious shows up, we handle it before you even know it was there.
dedicated transactional email service Transactional Email
Form submissions, booking confirmations, and order notifications delivered reliably through dedicated transactional email service. Your emails actually reach inboxes instead of landing in spam or disappearing entirely.
auto-updating legal compliance Legal Pages (Double and Home Run)
Auto-updating privacy policy, terms of service, and cookie consent pages that stay current with changing regulations. Set it and forget it. Your legal pages update themselves.
Marketing Email Credits (Double and Home Run)
Double clients get 5,000 marketing email credits per month. Home Run clients get 10,000. Send newsletters, promotions, and drip campaigns without paying for a separate email marketing platform.
Hack-Free Guarantee (Home Run)
Home Run clients get a promise most agencies won't make. If your site gets hacked while on the plan, we repair or rebuild it at no cost. No fine print. No exceptions. Just fixed.
website analytics Reporting
Double clients get a monthly traffic snapshot. Home Run clients get a full performance report with analysis and recommendations. Know what's working, what isn't, and what to do about it.
Month-to-month. No contracts required. Want faster hosting on Single or Double? Add VPS hosting for $47/mo. All plan members also save 10-20% on hourly project work ($135-$120/hr vs $150 standard). 10-hour blocks available at $1,000.
Single
$97/mo
Double
$197/mo
Home Run
$347/mo
An Unmaintained Website Is a Ticking Clock
WordPress sites face thousands of automated hack attempts every day. Every plugin that goes un-updated is a vulnerability. Every week without backups is a week where a crash could erase everything. And every hour your site is down is an hour your customers are finding your competitor instead. The Durham Bulls don’t skip batting practice. Don’t skip your website maintenance.
Imagine Never Worrying About Your Website Again
You Forget Your Website Exists
Not because it’s broken. Because it just works. Updates happen. Backups run. Security holds. You focus on your business while your website quietly does its job in the background.
Changes Happen Without the Headache
Need a photo swapped? A phone number updated? A new blog post formatted? You send one email. It gets done. No login credentials to remember. No YouTube tutorials to watch. No ‘I’ll figure it out this weekend.’
You Have Someone to Call
When something goes wrong, and eventually something always does, you pick up the phone and someone who knows your site answers. Not a ticket queue. Not a chatbot. A person who built your site and knows how to fix it.
Common Questions
Everything You Want to Know Before You Stop Worrying
What's the difference between the three plans?
Single at $97/mo covers the essentials: managed hosting, daily backups, security scanning, updates, and uptime monitoring. Double at $197/mo adds monthly content updates, email support, speed checks, marketing email credits, and priority response. Home Run at $347/mo moves your site to our private VPS server and adds more update hours, proactive email monitoring, quarterly strategy calls, and the hack-free guarantee. Want VPS speed without the full Home Run? Add it to Single or Double for $47/mo.
Is there a contract or commitment?
The plans themselves are month-to-month, with two exceptions worth knowing. Minor League websites, our beginner builds, include a 12-month hosting commitment. And if you pair a Major League build with a 12-month Health Plan signup, you get a $1,000 discount on your project. Beyond that, stay because your site is fast, safe, and cared for, not because a contract says so.
What does the 1 hour of content updates include?
Real changes to your site, done for you: swapping photos, updating hours, adding a testimonial, tweaking copy, posting an event. Email us what you need and it gets done. It rolls into keeping your site current instead of slowly going stale.
What's the hack-free guarantee?
It’s a promise most agencies won’t put in writing: if your site gets hacked while on the Home Run plan, we repair or rebuild it at no cost. We can offer it because the plan’s security stack makes it a bet we win.
What happens if my site goes down?
Our uptime monitoring alerts us, usually before you or your customers notice, and we get to work immediately. That’s the difference between monitoring and hoping.
Do I need this if I already have hosting?
Hosting keeps the lights on, the Health Plan keeps the house maintained. Backups, updates, security, and a human who fixes things are what most hosting doesn’t include, and it’s the gap most hacked or broken sites fell through.
What are the marketing email credits for?
Double and Home Run plans include monthly marketing email credits, 5,000/mo at Double and 10,000/mo at Home Run, for sending newsletters and campaigns to your list through your own professional setup. Pair it with the Business Builder tips and you’ve got a real email marketing engine.
Can I upgrade or downgrade my plan?
Any time. Businesses grow, seasons change, and your plan should match. One email and we’ll switch you at the next billing cycle, no penalties, no drama.
Ready When You Are
Let's Take Your Website Off Your To-Do List
Pick a plan, hand us the keys, and go back to running your business. We’ll handle the updates, the backups, the security, and the ‘can you just change this one thing?’ emails. When you’re ready, we’re here.
★★★★★
“You run your business, let Bull City Web Design run your website to get you more business.”
James Rippe
Durham, NC